Shipping/Return Policy
Thank you for visiting 10Thirteen Vintage. We love hearing from you. Please drop us a note via the form below. We will get back to you right away! For your dose of 10Thirteen pieces and please follow us on Instragram!
CUSTOMER CARE
Your well-being is our top priority. Here are some steps we're taking to ensure a healthy environment for everyone.
*Continuous Cleaning of our entire studio, with focus on high-touch surfaces
*Cleaning of every piece, Item before and after handling with 80% alcohol solution with steam press.
SHIPPING
10Thirteen Vintage ships all items within the U.S. FREE!
For International Shipping, Please contact info@10ThirteenVintage.com with the proposed shipping address to receive a quote.
Cancellation Policy
Please email info@10ThirteenVintage.com to request a cancellation within 24 hours of placing your order. Once you have received an tracking email that your order has been shipped, it will not be eligible for cancellation
HAPPY SHOPPING!
Have any questions or concerns?
We’re always ready to help!
Call us at
860
or send us an email:
Instagram: @10Thirteen Vintage
We usually reply to our orders/msgs within 24 hours.
RETURNS
All sales are final. Items are sold "as is" Payment is expected at the time of purchase. These items have been hand selected by 10Thirteen and are examined thoroughly. We will do our best in describing each item including flaws and any minor details up to your satisfactory. Please feel free to contact us via email with any questions concerning any product. Please read description in full before purchase.
How do I track my order?
All items are shipped within 3-7 Business Days after payment is cleared. Your items will be packed and protected before shipping and tracking number. We know when you make an online purchase you're hands don't stop itching until you receive it. That's why we focus on prompt delivery. We will make sure you will receive your items as quickly as possible.
Are prices negotiable?
Because our pricing is already extremely discounted the prices online are non-negotiable.
What are your delivery options?
Shipping times vary depending on location. Most items will arrive 3-7 business days after purchase. If you need your item overnighted please contact us Prior to purchase so we can adjust the shipping price for you..
FAQ
Pricing: How are the prices so low?
10Thirteen acquires its merchandise through buying, trading, and donating from clients in a wealthy metropolitan area-for this reason we have the advantage of low COI (cost of inventory) when you add to that our low overhead costs, the you'll be hard-pressed to find a site that offers the same deals and steals as 10Thirteen Vintage